Kandoo Equine is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
All items are shipped within 24 hours (please allow 5 business days for delivery within Australia and 8 if posted to outside Australia).
Shipping costs will be calculated on checkout and are no higher than Australian Post charges
Transaction currency is $AU (NTSC versions of the DVDs will be sent to USA and other relevant country addresses)
Please choose carefully. Unopened/faulty DVDs will be refunded but please try to notify Kandoo Equine within 24 hours of receipt.
Security Policy When purchasing from Kandoo Equine your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre firstname.lastname@example.org